Terms and Conditions
Welcome to the TeddyK Gifts website Terms and Conditions. These Terms and Conditions applies to the use of this website at www.teddyKgifts.com and www.teddyKgifts.co.uk. Any use of the term www.teddykgifts.com below also applies to www.teddyKgifts.co.uk. By accessing this website and/or placing and order you agree to be bound by these Terms and Conditions. Using this website indicates that you accept these Terms regardless of whether or not you choose to register with us or order from us. If you do not accept these Terms, do not use this website.
Our contact details are as follows:
General email: info@teddyKgifts.com
Our preferred method of contact is via email or by using the Contact Form on this site.
1.1 You will be able to access the Website without registering with us. To place orders you will need to register and open an account. Registering is a straighforward process where a minimum of details will be required.
1.2 We may revise these Terms and Conditions at any time by updating this posting. You should check this Website from time to time to review the then current Terms and Conditions, because they are binding on you. Certain provisions of these terms and conditions may be superseded by expressly designated legal notices or terms located on particular pages of this website. If you do not wish to accept any new Terms and Conditions after we have given notice, you should not continue to use this website.
2. ORDERING FROM US
2.1 You are deemed to place an order with us by ordering via our online checkout process. As part of our checkout process you will be given the opportunity to check your order and to correct any errors. We will send you an order acknowledgement by email, detailing the products you have ordered.
2.2 Once payment has been received we will dispatch your order as soon as possible. You can expect to receive your order within 5-7 days from time of ordering. We will send you a despatch confirmation by email. No orders will be dispatched until payment has been confirmed.
2.3 We may refuse to accept an order:
At the moment the only method of payment is credit/debit card. We accept MasterCard, Visa and all major debit cards using RBS secure payment server to facilitate the payment process.
3. CANCELLATION AND RETURNS POLICY
3.1 We sincerely hope that you are delighted with your order; however, if you wish to cancel it you should notify us by email to info@teddyKGifts.com. Unless goods have been dispatched we will cancel the order and reimburse you in full (if payment has taken place).
3.2 If you wish to return items please do so within 14 days of receipt. We'd be happy to offer you a full refund or exchange for items received in perfect condition. Please not that postal charges for returned items (unless faulty or damaged) are at the sender's charge. Please ask for a posting certificate as we cannot be held responsible for goods lost in transit.
3.3 In the unlikely event that the items you receive are faulty or damaged goods you must notify us by email immediately at info@teddyKGifts.com. Any claims must be made within 7 days of receipt. Please do NOT send any items back without contacting us first.
3.4 Personalised items will be made to your specifications and are non returnable unless they are faulty.
4.1 All prices are Net. No VAT applies. Prices are quoted in Pound Sterling.
5. PRODUCT DESCRIPTION
Whilst every effort has been made to portray items accurately, slight variations may occur. Please note that photographs are for representational purposes only and are not necessarily to scale. Colours and content may vary slightly from the images shown.
All items are offered subject to availability at time of ordering. However, should an item be out of stock or sold out we will notify you immediately.
6. DATA PROTECTION ACT
Any information that you give will only be used by TeddyK Gifts except where it is necessary to pass this information to third parties for processing your order. Payment online is via a secure site. We do not hold your credit card details for future transactions.
TeddyK Gifts will have no liability to you for any failure to deliver goods you have ordered or any delay in doing so for any damage or defect to goods delivered that is caused by any event or circumstance beyond our reasonable control including, without limitation, strikes, lock-outs and other industrial disputes, breakdown of systems, failures or sub-contactor transport or network access, flood, fire, explosion or accident.
9. INFORMATION THAT WE COLLECT FROM YOU
When you visit, register or order products on www.teddyKgifts.com you may be asked to provide certain information about your company including contact name and contact details. We may also collect information about your usage of our website as well as information about you from messages you post to the website and e-mails or letters you send to us.
10. USE OF YOUR INFORMATION
Your information will enable us to provide you with access to all parts of our website and to supply the goods you have requested. It will also enable us to bill you and to contact you where necessary concerning your orders. We will also use and analyse the information we collect so that we can administer, support, improve and develop our business.
In particular, we may use your information to contact you for your views on our services and to notify you occasionally about important changes or developments to the website or our services. Further, where you have consented, we might also use your information to let you know by email about other products which we offer which may be of interest to you. If you change your mind about being contacted in the future, please let us know.
12. SECURITY AND DATA RETENTION
We employ security measures to protect your information from access by unauthorised persons and against unlawful processing, accidental loss, destruction and damage. We will retain your information for a reasonable period or as long as the law requires.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@teddyKgifts.com. We aim to reply to all emails within one working day.
14.1 You are permitted to print and download extracts from this Website for your own use on the following basis:
14.2 Unless otherwise stated, the copyright and other intellectual property rights in all material on this Website (including without limitation photographs and graphical images) are owned by us or our licensors. For the purposes of these terms and conditions, any use of extracts from this Website other than in accordance with clause 14.1 above for any purpose is prohibited. If you breach any of the terms in these terms and conditions, your permission to use this Website automatically terminates and you must immediately destroy any downloaded or printed extracts from this Website.
14.3 Subject to clause 14.1, no part of this Website may be reproduced or stored in any other website or included in any public or private electronic retrieval system or service without our prior written permission.
14.4 Any rights not expressly granted in these terms are reserved.
15. SERVICE ACCESS
15.1 While we endeavor to ensure that this website is normally available 24 hours a day, we will not be liable if for any reason this website is unavailable at any time or for any period.
15.2 Access to this website may be suspended temporarily and without notice in the case of system failure, maintenance or repair or for reasons beyond our control.
16. LINKS TO AND FROM OTHER WEBSITES
16.1 Links to third party websites on this website are provided solely for your convenience. If you use these links, you leave this website. We have not reviewed all of these third party websites and do not control and are not responsible for these websites or their content or availability. We therefore do not endorse or make any representations about them, or any material found there, or any results that may be obtained from using them. If you decide to access any of the third party websites linked to this website, you do so entirely at your own risk.
16.2 If you would like to link to this website, you may only do so on the basis that you link to, but do not replicate, the home page of this website, and subject to the following conditions:
We expressly reserve the right to revoke the right granted in this clause 16.2 for breach of these terms and to take any action we deem appropriate.
16.3 You shall fully indemnify us for any loss or damage we or any of our group companies may suffer or incur as a result of your breach of clause 16.2.
17.1 To register with www.teddyKgifts.com you must be over eighteen years of age.
17.3 Responsibility for the security of any passwords issued rests with you and if you know or suspect that someone else knows your password, you should contact us immediately.
17.4 We may suspend or cancel your registration immediately at our reasonable discretion or if you breach any of your obligations under these terms and conditions.
18.1 While we endeavor to ensure that the information on this website is correct, we do not warrant the accuracy and completeness of the material on this Website. We may make changes to the material on this Website, or to the products and prices described in it, at any time without notice. The material on this Website may be out of date, and we make no commitment to update such material.
18.2 The material on this website is provided “as is” without any conditions, warranties or other terms of any kind. Accordingly, to the maximum extent permitted by law, we provide you with this Website on the basis that we exclude all representations, warranties, conditions and other terms (including, without limitation, the conditions implied by law of satisfactory quality, fitness for purpose and the use of reasonable care and skill) which but for these terms and conditions might have effect in relation to this website.
19.1 We, any other party (whether or not involved in creating, producing, maintaining or delivering this website) directors, employees, shareholders or agents of any of them, exclude all liability and responsibility for any amount or kind of loss or damage that may result to you or a third party (including without limitation, any direct, indirect, punitive or consequential loss or damages, or any loss of income, profits, goodwill, data, contracts, use of money, or loss or damages arising from or connected in any way to business interruption, and whether in tort (including without limitation negligence), contract or otherwise) in connection with this website in any way or in connection with the use, inability to use or the results of use of this Website, any websites linked to this website or the material on such websites, including but not limited to loss or damage due to viruses that may infect your computer equipment, software, data or other property on account of your access to, use of, or browsing this website or your downloading of any material from this Website or any websites linked to this website.
19.2 Nothing in these Terms and Conditions shall exclude or limit our liability for (i) death or personal injury caused by negligence (as such term is defined by the Unfair Contract Terms Act 1977); (ii) fraud; (iii) misrepresentation as to a fundamental matter; or (iv) any liability which cannot be excluded or limited under applicable law.
19.3 If your use of material on this Website results in the need for servicing, repair or correction of equipment, software or data, you assume all costs thereof.
19.4 You agree to indemnify us fully, defend and hold us, and our officers, directors, employees and agents, harmless from and against all claims, liability, damages, losses, costs (including reasonable legal fees) arising out of any breach of the terms and conditions by you, or your use of this website, or the use by any other person using your registration details.
20. GOVERNING LAW AND JURISDICTION
20.1 These terms and conditions shall be governed by and construed in accordance with English law. Disputes arising in connection with these terms and conditions shall be subject to the exclusive jurisdiction of the English courts.
20.2 We do not warrant that materials/items for sale on the website are appropriate or available for use outside the United Kingdom. It is prohibited to access the website from territories where its contents are illegal or unlawful. If you access this website from locations outside the United Kingdom, you do so at your own risk and you are responsible for compliance with local laws.